Terms and conditions

TERMS OF SERVICES

ARTICLE 1: APPLICABILITY

THESE ARE THE GENERAL TERMS AND CONDITIONS (“GENERAL TERMS AND
CONDITIONS”) OF NOTORIUS CLOTHING PTY LTD. (“NOTORIUS”). THESE GENERAL
TERMS AND CONDITIONS APPLY TO ALL ORDERS PLACED THROUGH THE
NOTORIUS WEBSITE.
BY PLACING AN ORDER, YOU EXPLICITLY ACCEPT THE APPLICABILITY OF THESE
GENERAL TERMS AND CONDITIONS TO THE ORDER PLACED AND DECLARE TO
KNOW THE CONTENT OF THESE.

ARTICLE 2: NOTORIUS CONTACT INFORMATION.

NAME: NOTORIUS CLOTHING PTY LTD. (NOTORIUS)
ADDRESS FOR RETURN OF PRODUCTS: 8/221 BLACKSHAWS RD, ALTONA NORTH,
3025, MELBOURNE VIC.
EMAIL ADDRESS: [email protected]

ARTICLE 3: AGREEMENT, PRICE AND PAYMENT

1- THE AGREEMENT IS CONCLUDED WHEN YOU PLACE AN ORDER THROUGH THE
WEBSITE AND NOTORIUS SENDS YOU AN ORDER CONFIRMATION VIA EMAIL.

2- NOTORIUS RESERVES THE RIGHT NOT TO ACCEPT YOUR ORDER IF:
• THE INFORMATION ENTERED IS NOT CORRECT OR NOT COMPLETE
AND IF NOTORIUS DOUBTS THE ACCURACY OF THIS INFORMATION.
• YOU HAVE NOT MADE A MANDATORY PRIOR PAYMENT.
• YOU HAVE NOT ACCEPTED THE DELIVERY OF A PREVIOUS ORDER OR
HAVE NOT PICKED UP A PREVIOUS ORDER.
• THE SHIPPING ADDRESS YOU HAVE INDICATED IS IN A COUNTRY
WHERE NOTORIUS DOES NOT SHIP.

3- NOTORIUS WILL INFORM YOU AS SOON AS POSSIBLE IF YOUR ORDER IS NOT
ACCEPTED.

4- THE PRICE INDICATED ON THE WEBSITE AT THE TIME OF PAYMENT IS THE
TOTAL AMOUNT OF ALL PRODUCTS, INCLUDING SHIPPING COSTS AND TAXES
APPLICABLE IN MELBOURNE.

5- TO PAY FOR YOUR ORDER YOU CAN CHOOSE ONE OF THE PAYMENT OPTIONS
OFFERED BY NOTORIUS.

6- ORDERS SENT OUTSIDE MELBOURNE MAY BE SUBJECT TO SURCHARGES OR
ADDITIONAL FEES. THESE SURCHARGES OR FEES ARE NOT EXPRESSLY INCLUDED
IN THE TOTAL AMOUNT MENTIONED IN PARAGRAPH 2 OF THIS ARTICLE. THE
ADDITIONAL COSTS, IF ANY, OF THESE SURCHARGES OR FEES WILL BE AT YOUR
OWN RISK.

7- NOTORIUS YOU MAY NOT BE SUBJECT TO AN OFFER ON YOUR WEBSITE IF YOU
CAN REASONABLY UNDERSTAND THAT THE OFFER, OR PART OF IT, CONTAINS AN
OBVIOUS ERROR OR IS INCORRECTLY WRITTEN, FOR EXAMPLE, IF IT HAS AN
UNUSUALLY LOW PRICE. IF YOU HAVE ANY QUESTIONS ABOUT WHETHER AN
OFFER IS CORRECT OR NOT, YOU CAN CONTACT NOTORIUS.

ARTICLE 4: SHIPPING

1- NOTORIUS WILL DO EVERYTHING POSSIBLE TO PROCESS AND DELIVER YOUR
ORDER AS SOON AS POSSIBLE, BUT IN ANY CASE, WITHIN 10 DAYS AFTER THE
DATE OF PURCHASE. THE DELIVERY DATES INDICATED ON THE NOTORIUS
WEBSITE. THEY ARE BASED ON CIRCUMSTANCES THAT MONASTERY. KNOW AT
THE TIME OF THE CONCLUSION OF THE AGREEMENT AND MAY BE SUBJECT TO
CHANGE DUE TO EXTERNAL FACTORS, SUCH AS THE PAYMENT OPTION CHOSEN,
THE METHOD OF TRANSPORT AND INTERNAL AVAILABILITY. DELIVERY DATES ARE
ALSO SUBJECT TO CHANGE IF YOU MAKE CHANGES TO THE ORDER

2- YOU ARE OBLIGED TO DO EVERYTHING POSSIBLE THAT IS REASONABLY
EXPECTED OF YOU TO ALLOW NOTORIUS TO DELIVER YOUR ORDER ON TIME. IF
YOU DO NOT COLLABORATE AS DESCRIBED IN THIS ARTICLE 4, PARAGRAPH 2,
NOTORIUS RESERVES THE RIGHT NOT TO DELIVER THE PRODUCTS.

3- YOUR ORDER WILL BE DELIVERED TO THE SHIPPING ADDRESS OR THE
COLLECTION POINT YOU HAVE INDICATED ON THE NOTORIUS WEBSITE.

4- THE PRODUCTS WILL BECOME YOUR PROPERTY AT THE MOMENT IN WHICH
NOTORIUS HAS RECEIVED THE CORRESPONDING PAYMENT.

5- NOTORIUS. WILL STRIVE TO DELIVER THE PRODUCTS ORDERED IN FULL AND IN
GOOD CONDITION. IN THE EVENT THAT THE PRODUCTS DELIVERED ARE NOT
COMPLETE OR DAMAGED, PLEASE CONTACT US AS SOON AS POSSIBLE.

ARTICLE 5: FAITHFUL REPRODUCTION AND SHELF LIFE

1- NOTORIUS WILL DO EVERYTHING POSSIBLE TO REPRODUCE THE PRODUCTS AS
FAITHFULLY AS POSSIBLE ON OUR WEBSITE. IF YOU BELIEVE THAT THE PRODUCT
YOU HAVE REQUESTED DOES NOT CORRESPOND TO THE IMAGE OF THE WEBSITE
(AT THE TIME THE PRODUCT WAS REQUESTED), YOU CAN MAKE USE OF YOUR
RIGHT OF WITHDRAWAL. ARTICLE 6 OF THESE GENERAL TERMS AND CONDITIONS
DESCRIBES HOW YOU CAN MAKE USE OF YOUR RIGHT OF WITHDRAWAL.

2- THE SHELF LIFE OF THE PRODUCTS OFFERED BY NOTORIUS ON ITS WEBSITE
DEPENDS ON THE MATERIAL OF THE PRODUCT, THE WAY IN WHICH YOU USE THE
PRODUCT AND THE INTENSITY WITH WHICH YOU DO IT. TO ENSURE THAT THE
PRODUCTS HAVE THE LONGEST POSSIBLE SHELF LIFE AND RETAIN THE BEST
QUALITY, IT IS IMPORTANT THAT YOU CONSULT THE INSTRUCTIONS AND
WASHING INSTRUCTIONS.

ARTICLE 6: PERIOD OF REFLECTION AND RIGHT OF WITHDRAWAL

1- IF YOU ARE NOT SATISFIED WITH THE PRODUCTS YOU HAVE ORDERED, YOU CAN
DISSOLVE THE AGREEMENT DURING A PERIOD OF REFLECTION OF FOURTEEN (10)
DAYS AFTER RECEIVING THE PRODUCT IN QUESTION, WITHOUT NEEDING TO
JUSTIFY YOUR DECISION (RIGHT OF WITHDRAWAL).

2- THE REFLECTION PERIOD BEGINS THE DAY AFTER YOU RECEIVE THE PRODUCT,
OR THE DAY AFTER THE THIRD PARTY DESIGNATED BY YOU (NOT THE CARRIER)
HAS RECEIVED THE PRODUCT.

3- TO EXERCISE THE RIGHT OF WITHDRAWAL, YOU MUST NOTIFY US NOTORIUS,
[email protected] YOUR DECISION TO WITHDRAW FROM THE CONTRACT
THROUGH AN UNAMBIGUOUS STATEMENT (FOR EXAMPLE, A LETTER SENT BY
MAIL, FAX OR EMAIL). YOU CAN USE THE MODEL WITHDRAWAL FORM BELOW,
ALTHOUGH ITS USE IS NOT MANDATORY. YOU ALSO HAVE THE OPTION TO
COMPLETE AND SEND ELECTRONICALLY THE MODEL WITHDRAWAL FORM OR ANY
OTHER UNAMBIGUOUS STATEMENT THROUGH OUR WEBSITE [NOTORIUS.COM.AU].
IF YOU USE THIS OPTION, WE WILL NOTIFY YOU PROMPTLY ON A DURABLE
MEDIUM (FOR EXAMPLE, BY EMAIL) OF THE RECEIPT OF SUCH WITHDRAWAL.

4 – YOU ARE ONLY RESPONSIBLE FOR ANY DEPRECIATION OF THE ASSETS THAT
RESULT FROM MANIPULATION OTHER THAN THAT NECESSARY TO DETERMINE
THE NATURE, CHARACTERISTICS AND OPERATION OF THE ASSETS. THIS MEANS
THAT ALL RETURNED ITEMS MUST BE IN THE SAME CONDITION IN WHICH YOU
FOUND THEM; THEY MUST NOT BE DAMAGED OR DIRTY, NOR HAVE THEY BEEN
WASHED, ALTERED OR PUT ON (JUST TO TRY THEM ON), AND THE LABELS MUST
BE INTACT.

5- IF A REFUND OF A PRODUCT CAN BE ISSUED, NOTORIUS WILL RETURN THE
AMOUNT PAID FOR THE PRODUCT WITHIN FOURTEEN (14) DAYS AFTER
RECEIVING THE PRODUCT IN QUESTION IN THE ACCOUNT NUMBER YOU USED
WHEN ORDERING.

6- YOU WILL RECEIVE A REFUND WITH THE TOTAL AMOUNT PAID (INCLUDING
STANDARD SHIPPING COSTS). IF YOU HAVE SELECTED ANOTHER SHIPPING
METHOD (FOR EXAMPLE, UPS SAVER) THAT IS NOT THE STANDARD, ADDITIONAL
COSTS, IF ANY, WILL NOT BE INCLUDED IN THE REFUND. IF YOU RETURN ONE OR
MORE ITEMS FROM YOUR INITIAL ORDER AND THE TOTAL VALUE OF THE
REMAINING ITEMS IS LESS THAN THE $ 100 LIMIT, WE WILL CHARGE YOU THE
SHIPPING COSTS WITH RECIPROCAL EFFECT. WE WILL DO IT BY REIMBURSING THE
PURCHASE PRICE OF THE ITEM (S) THAT YOU HAVE RETURNED MINUS SHIPPING
COSTS TO YOUR COUNTRY. THE RETURN SHIPPING IS FREE. THE REFUND WILL BE
ISSUED TO THE ORIGINAL PAYMENT METHOD USED WHEN PLACING THE ORDER.

THE RIGHT OF WITHDRAWAL WILL NOT BE LIMITED BY THE RETURN / EXCHANGE
REQUIREMENTS THAT YOU CAN CONSULT ON THE WEBSITE
OF HTTPS://NOTORIUS.COM.AU

THE RIGHT OF WITHDRAWAL DOES NOT APPLY TO THE FOLLOWING TYPES OF
AGREEMENTS:
THE AGREEMENTS FOR THE SUPPLY OF PRODUCTS THAT ARE MADE ACCORDING
TO CUSTOMER SPECIFICATIONS OR ARE CLEARLY CUSTOMIZED.

ARTICLE 7: PRIVACY

NOTORIUS, TREAT YOUR INFORMATION CAREFULLY. YOU CAN CHECK OUR PRIVACY
STATEMENT ON THE WEBSITE WWW.NOTORIUS.COM.AU

ARTICLE 8: COMPLAINT PROCEDURE

WE WILL DO OUR BEST TO PROCESS THE ORDER AND THE DELIVERY PROCESS
WITHOUT PROBLEMS. IF, HOWEVER, YOU WISH TO FILE A COMPLAINT, YOU CAN
CONTACT US THROUGH THE CONTACT INFORMATION INDICATED IN ARTICLE 2 OF
THE GENERAL TERMS AND CONDITIONS.
WE WILL TRY TO RESOLVE YOUR COMPLAINT AS SOON AS POSSIBLE.

ARTICLE 9: CHANGES IN THE GENERAL TERMS AND CONDITIONS

NOTORIUS. YOU CAN MODIFY THESE GENERAL TERMS AND CONDITIONS AT ANY
TIME. CHANGES TO THE GENERAL TERMS AND CONDITIONS WILL ONLY BE
EFFECTIVE IF THE CHANGED VERSION HAS BEEN PUBLISHED ON THE NOTORIUS
WEBSITE. WE HOPE YOU CHECK THE LATEST VERSION OF THE GENERAL TERMS
AND CONDITIONS WHEN PURCHASING PRODUCTS ON THE WEBSITE.

RETURNS
IF YOU RETURN AN ORDER PAID WITH A GIFT CARD, THE REFUND WILL BE
APPLIED TO THE CARD. CONTACT THE CUSTOMER SERVICE TEAM IF YOU NO
LONGER HAVE THE GIFT CARD.

PROMOTIONS
PROMOTIONAL OFFERS OR DISCOUNTS DO NOT APPLY TO THE PURCHASE OF GIFT
CARDS.

GIFT CARDS LOST OR STOLEN
TAKE CARE OF THE GIFT CARD AS IF IT WERE CASH. LOST OR STOLEN GIFT CARDS
CANNOT BE REPLACED.